FAQS

Do you require a deposit for boarding reservation?

Yes, 50% upfront deposits are required to book boarding or daycare services. In order to book an overnight lodging reservation for your pup, we require a boarding deposit. For a one-night reservation, we will collect a one-night boarding deposit at the time you make the reservation. For a lodging reservation between two and seven nights long, we collect a two-night deposit at the time the reservation is made. For lodging reservations eight nights or longer, we require a 50% boarding deposit or the purchase of a 10-night Package. We know and fully understand things can happen unexpectedly and aim to make you and your pup’s lives as stress-free as possible.

Is there and interview process for new dogs?

Before becoming a camper at The Acre, we like to get to know your pup for a day to make sure they’re a good fit! We’ll schedule a Play Day Evaluation for their first day of Day Care where they will receive extra special attention and monitoring.

We will observe their play style and introduce them to other dogs in small groups or one-on-one as to not overwhelm your pup and let them ease into the atmosphere at Doggy Day Care! Our trained staff will closely observe your dog throughout the day to determine the best play group for them to join! Mid-way through their first day we will send you an email with pictures of your best friend playing with new friends and a report card to let you know how they are doing! As long as things go nice and smooth on their first day, they’re welcome back any time for dog daycare and lodging! The Play Day Evaluation is a full day of day care.

Owners are not permitted to stay for the Play Day Evaluation. You’ll drop of your pup in the morning like a normal day of doggy day care.

Is staff on-site 24/7?

We do have staff at the facility 24/7, 365 days a year, so in the event of an emergency where you need to either pick up or drop off after hours that can be easily arranged with short notice in mind.

What are some of the daily activities?

  • Group play
  • Nap time
  • Lots of TLC!